aamjili Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how aamjili ("aamjili," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of players, visitors, and other individuals ("you" or "your") who access or use the aamjili website at aamjili.net and all associated services, products, and features (collectively, the "Platform").

aamjili operates as a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, Quezon City, and every island in between. We take the privacy and security of your personal data extremely seriously, and this Policy reflects our compliance obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with aamjili. In the event of any conflict between this Policy and any other document, this Policy shall prevail with respect to privacy and data protection matters.

2Who We Are

aamjili is an online casino and sports betting platform operating in the Philippines under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). We offer a comprehensive suite of gaming services including JILI slots, live dealer table games, bingo, keno, crash games, fishing games, and a full sportsbook covering the PBA, NBA, UFC, boxing, and international football markets.

For the purposes of Philippine data privacy law, aamjili acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us when registering for or using the Platform. This means we are responsible for determining the purposes and means by which your personal data is processed and for ensuring it is processed lawfully, fairly, and transparently.

Our designated Data Protection Officer (DPO) oversees our compliance with R.A. 10173 and can be reached via the contact details provided in Section 16 of this Policy.

3Data We Collect

aamjili collects the following categories of personal data from or about you:

We do not intentionally collect sensitive personal information beyond what is required for KYC and age verification purposes under PAGCOR regulations. We do not collect biometric data for authentication; we do not process racial or ethnic origin data; and we do not seek information about your religious or political affiliations.

4How We Collect Your Data

aamjili collects personal data through the following channels:

• Direct Registration: When you create an aamjili account, you provide your name, date of birth, mobile number, email, and preferred payment channel directly via the registration form.
• KYC Verification: When you submit identity documents to complete account verification, either at registration or upon making your first withdrawal request.
• Deposits and Withdrawals: Your payment channel details (GCash, Maya, bank account information) are collected when you initiate financial transactions on the Platform.
• Platform Use: Your gaming activity data, session logs, and technical data are automatically collected as you interact with the Platform.
• Support Interactions: Any personal data you share with our customer support team via live chat or email is recorded and stored as part of your support history.
• Cookies and Tracking Technologies: As described in Section 11 of this Policy, we use cookies, session storage, and analytics tools to collect technical and usage data automatically when you visit the Platform.
• Third-Party Sources: In limited circumstances, we may receive information about you from third-party identity verification providers, payment processors, fraud detection services, or PAGCOR compliance reporting systems, where permitted by law.

5Why We Use Your Data

aamjili processes your personal data for the following specific and legitimate purposes:

• Account Management: To create, verify, maintain, and close your aamjili player account, including processing your login credentials and managing your account settings and preferences.
• Identity and Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity as required by PAGCOR's Know Your Customer (KYC) framework.
• Payment Processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph, and to facilitate withdrawal of verified winnings to your registered payment channel.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and any other applicable Philippine gaming and financial regulations, including mandatory reporting to the Anti-Money Laundering Council (AMLC) where required.
• Responsible Gaming: To operate responsible gaming tools including deposit limits, loss limits, session reminders, cool-down periods, and self-exclusion; and to identify and act on indicators of problem gambling as part of our player protection obligations.
• Fraud and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, bonus abuse, money laundering, and other prohibited activities on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Platform Improvement: To analyze gameplay patterns, platform usage, and technical performance data in order to improve the quality, stability, and features of the aamjili Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via email, SMS, or push notification — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in any court, tribunal, or regulatory proceeding in the Philippines.

6Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, aamjili relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing necessary for the performance of the contract between you and aamjili — specifically, the operation of your player account and delivery of gaming services.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA reporting obligations, NPC data protection directives, and other applicable Philippine laws.
• Legitimate Interests: Processing necessary for aamjili's legitimate interests, including fraud prevention, platform security, responsible gaming compliance, and general business analytics — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

7Sharing Your Data

aamjili does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. We share your personal data only in the following limited and controlled circumstances:

• Payment Processors: Your payment channel details are shared with the relevant payment service providers (GCash, Maya, BPI, BDO, Metrobank, UnionBank, and others) solely to the extent necessary to process your deposit or withdrawal transaction.
• Identity Verification Providers: We work with accredited third-party KYC and identity verification service providers to assist with document verification and fraud screening. These providers act as our Personal Information Processors (PIPs) under a data processing agreement and are contractually prohibited from using your data for any other purpose.
• Game Providers: Certain game-specific data (such as session tokens and game results) may be shared with our licensed game providers (e.g., JILI, Pragmatic Play, Evolution) to the minimum extent required for game delivery and fairness auditing.
• Regulatory Authorities: We are required by law to disclose certain information to PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government authorities upon lawful demand. We will comply with all such requests promptly and notify you where permitted to do so.
• Law Enforcement: Where required by a valid court order, search warrant, or other lawful legal process issued by a Philippine court or authority, we may disclose your personal data to law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of aamjili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified in advance of any such transfer.

All third parties with whom aamjili shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only as directed by aamjili and in accordance with applicable Philippine data privacy law.

8International Data Transfers

aamjili's primary operations and data storage infrastructure are based in the Philippines. However, certain service providers — including cloud infrastructure partners and game content providers — may process or store data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, aamjili ensures that such transfers are carried out in compliance with the requirements of R.A. 10173 and NPC guidelines, including by:

• Ensuring the recipient country provides an adequate level of data protection as recognized by the NPC;
• Entering into data transfer agreements with the recipient that include appropriate safeguards equivalent to those required under Philippine law; or
• Obtaining your explicit consent to the transfer where required by applicable law.

9Retention Periods

aamjili retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable Philippine law and PAGCOR regulations. The following general retention guidelines apply:

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from aamjili's systems or anonymized in a manner that makes it impossible to re-identify the individual concerned. Anonymized, aggregated data may be retained indefinitely for statistical and platform performance analysis purposes.

10Data Security

aamjili implements a comprehensive, layered approach to data security designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Transport Layer Security: All data transmitted between your browser or app and the aamjili Platform is encrypted using TLS 1.3, the current industry standard for secure online communication.
• Encryption at Rest: Sensitive data stored on aamjili's servers — including KYC documents, payment details, and account credentials — is encrypted using AES-256 encryption.
• Access Controls: Access to personal data within aamjili's systems is restricted on a strict need-to-know basis. Employees and contractors who handle personal data are required to complete data privacy training and are bound by confidentiality obligations.
• Multi-Factor Authentication: Administrative access to systems containing personal data is protected by mandatory multi-factor authentication (MFA).
• Intrusion Detection and Monitoring: aamjili operates 24/7 automated intrusion detection systems and security event monitoring to identify and respond to potential threats in real time.
• Penetration Testing: We commission independent security assessments and penetration tests of our platform infrastructure on a regular schedule.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, aamjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by R.A. 10173.

11Cookies & Tracking Technologies

aamjili uses cookies and similar technologies (such as web beacons, session storage, and local storage) to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on aamjili:

aamjili does not use third-party advertising cookies or allow external ad networks to place tracking cookies on the Platform. You can manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform, including your ability to remain logged in between sessions.

12Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by aamjili. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 16:

• Right to be Informed: The right to be informed that your personal data is being collected and processed, and of the purposes and legal basis for that processing — as documented in this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed. We will respond to verified access requests within 15 business days.
• Right to Rectification: The right to request correction of any personal data we hold about you that is inaccurate, incomplete, or outdated. Most basic account details can be updated directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected for, where you withdraw consent (for consent-based processing), or where processing is unlawful. Note that this right may be limited where aamjili has a legal obligation to retain the data (e.g., AMLA records).
• Right to Object: The right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You may also object at any time to processing for direct marketing purposes, which will be actioned immediately without requiring justification.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that aamjili has processed your personal data in violation of R.A. 10173.

13Minors & Age Policy

The aamjili Platform is strictly intended for use by individuals who are at least 21 years of age, consistent with PAGCOR's minimum age requirements for casino-style gaming in the Philippines. aamjili does not knowingly collect personal data from anyone under the age of 21.

During registration, all applicants are required to declare their date of birth and to provide documentary proof of age as part of the KYC verification process. Where aamjili discovers or has reasonable grounds to believe that a registered user is under 21 years of age, the account will be immediately suspended, all activity will be voided, and deposits will be returned in accordance with our underage gambling protocol. The matter may be reported to PAGCOR and relevant Philippine authorities.

If you are a parent or guardian and believe that a person under 21 in your household has registered on the aamjili Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action as a priority.

14AML & Regulatory Disclosure

aamjili is a covered person under the Philippine Anti-Money Laundering Act (AMLA) as amended by R.A. 10365 and R.A. 11521. As such, we are legally required to maintain customer identification records, monitor transactions for suspicious activity, and file covered transaction reports (CTRs) and suspicious transaction reports (STRs) with the Anti-Money Laundering Council (AMLC) where applicable thresholds or indicators are triggered.

The processing of your personal data for AML compliance purposes is a legal obligation and cannot be restricted or objected to under your data subject rights — except to the extent that such an objection would itself be compatible with aamjili's legal obligations. AMLC reporting is conducted confidentially and in strict accordance with the statutory requirements of AMLA.

15Policy Changes

aamjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable Philippine law, updates to PAGCOR regulatory requirements, or improvements to our Platform and services.

When we make material changes to this Policy, we will notify you by posting a prominent notice on the aamjili Platform and, where we have your email address on file, by sending a direct notification to your registered email address. The updated Policy will display the revised effective date at the top of the document.

Your continued use of the aamjili Platform after a revised Privacy Policy has been posted and notified to you constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

16Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way aamjili processes your personal data, please contact our Data Protection Officer (DPO) using the details below. We are committed to responding to all privacy-related enquiries within 15 business days of receipt.

When contacting us about a privacy matter, please include your registered aamjili username, the email address associated with your account, and a clear description of your request or concern so we can assist you as efficiently as possible. Do not include your full password or complete payment details in any written communication to us.